Henkan Insights / Test library
Add a livechat
ManoMano · E-commerce
Manomano adds the possibility to discuss with an expert on the product page. This test aims to determine whether the addition of a live chat will improve user experience by providing support to users.
Version A
Manomano’s product page variation displays a questions and answers section.
Version B
On this variation a live chat section to discuss with an expert has been added above the questions and answers section.