Henkan Insights / Test library

Add a livechat

ManoMano · E-commerce

Manomano adds the possibility to discuss with an expert on the product page. This test aims to determine whether the addition of a live chat will improve user experience by providing support to users.

Version A

Manomano’s product page variation displays a questions and answers section.

Version B

On this variation a live chat section to discuss with an expert has been added above the questions and answers section.