Henkan Insights / Test library

Add a help section

Expedia · Travel

Expedia adds a help section on the homepage. This test aims to determine whether adding a help section will improve user experience by giving them quick access to information they are looking for.

Version A

This variation of Expedia’s homepage doesn’t display a help section.

Version B

This variation displays a help section with information about the modification of a trip, the use of a coupon and the tracking of a refund.